I recently had a chat with David Ward from DMNews regarding how telecom companies can engage social media to reach and get in touch with their audiences. To me it’s all about listening to your customers and fans - you, it’s the most valuable resource of feedback you can get.

“The combination of decades of government deregulation and huge leaps forward in technology have opened up the telecommunications industry dramatically, giving both businesses and consumers an assortment of hardware and services to choose from.”

DMNews: Fierce competition among telecom marketers by David Ward

Thank you David for the opportunity!

[tags: jajah, jajah direct, telephony, web-activated, direct marketing, dmnews, david ward, voice 2.0]

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